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 Mauro Giulietti  Team Leader presso Interaction Rome, Lazio, Italy, Interaction on behalf of Citibank for the Italian Public Sector

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Number of posts : 5790
Birthday : 1952-04-20
Age : 67
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Registration date : 2007-04-25

Mauro Giulietti  Team Leader presso Interaction Rome, Lazio, Italy,  Interaction on behalf of Citibank for the Italian Public Sector Empty
PostSubject: Mauro Giulietti  Team Leader presso Interaction Rome, Lazio, Italy, Interaction on behalf of Citibank for the Italian Public Sector   Mauro Giulietti  Team Leader presso Interaction Rome, Lazio, Italy,  Interaction on behalf of Citibank for the Italian Public Sector I_icon_minitimeSun Feb 17, 2019 10:30 pm

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Mauro Giulietti 
Team Leader presso Interaction
Rome, Lazio, Italy

- Working in team-focused role while managing personal workload
- Understanding and realising company goals
- Excellent customer service skills
- Highly organised with effective time management skills
- Retail Banking experience
- In-depth knowledge of a variety of computer software and hardware, including: DOS, Windows, Macs, Microsoft Office, Word, Excel, PowerPoint, video editing & video capturing, Adobe Photoshop suite, Illustrator and Flash.

I have long held the ambition of securing a job in a forward-thinking company, where I can further develop my skills.

Experience
AXA Assistance
Impiegato assistenza tecnica Centrale Operativa
Company Name AXA Assistance
Dates EmployedMay 2016 – Sep 2016
Employment Duration5 mos
LocationRoma
Assistenza telefonica H24 agli assicurati.
Verifica delle coperture di polizza.
Attivazione dei servizi richiesti in conformità alle coperture assicurative sottoscritte dagli assicurati.
Gestione richiesta pervenute via fax ed email.
Assistenza alla rete dei soccorritori per la gestione del soccorso.
Assistenza alla rete autostradale per l'attivazione dei soccorsi richiesti.

Interaction per conto di Intesa Sanpaolo Life Limited
Team Leader
Company NameInteraction per conto di Intesa Sanpaolo Life Limited
Dates EmployedMay 2015 – Oct 2015
Employment Duration6 mos
LocationDublin
- Providing CSRs appropriate training, both initially and on an ongoing basis.
- Coach and mentor CSRs on a continuous basis.
- Reviewing staff performance on a continuous basis.
- Development of a positive working environment for all CSRs. - Motivating the team to ... See more

Interaction on behalf of Citibank for the Italian Public Sector
Company Name Interaction on behalf of Citibank for the Italian Public Sector
Total Duration2 yrs 1 mo
TitleTeam Leader
Dates EmployedMay 2012 – Aug 2013
Employment Duration1 yr 4 mos
LocationDublin
- Providing CSRs appropriate training, both initially and on an ongoing basis.
- Coach and mentor CSRs on a continuous basis.
- Reviewing staff performance on a continuous basis.
- Development of a positive working environment for all CSRs. - Motivating the team to ... See more

Title Customer Service Representative
Dates Employed Aug 2011 – May 2012
Employment Duration10 mos
LocationDublin
- Answered queries by phone and email from Pensioners, Consulates, Embassies, and Patronati in English and in Italian (from 50 to 80 calls per day and 50 emails per day).
- Managed the database containing all pensioners information worldwide, including contacts, pension detail and bank details.... See more

UBI Banca Private Investement
Bank employee
Company Name UBI Banca Private Investement
Dates EmployedJul 2004 – Dec 2007
Employment Duration3 yrs 6 mos
LocationRome, Italy
- Complete branch operations. Duties included: bank teller, daily check of the accounts with a negative balance, bank’s accountancy, regulating cheques, cash supply for the ATMs, bank transfers, customer relationships (bank accounts, savings/deposit, patrimonial managements, credit cards and cash cards), subscription insurance policies, assigned credits (bank loans, guarantees) rel... See more

Banca Popolare di Sondrio
Bank employee
Company NameBanca Popolare di Sondrio
Dates EmployedDec 1999 – Jul 2004
Employment Duration4 yrs 8 mos
LocationRome, Italy
- For the first three years – bank teller (bank’s accountancy, regulating cheques, cash supply for the ATMs, bank transfer, cash exchange, paying commercial papers).
- From February 2003 – employee loan office:
Approved and signed off on mortgages/loans/leases/guarantees;
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Mauro Giulietti  Team Leader presso Interaction Rome, Lazio, Italy, Interaction on behalf of Citibank for the Italian Public Sector
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